myGIO suite of programs manages all of your IT services and business processes.

GLOBALITOPS’ myGIO product suite is an IT Service Management (ITSM) integrated delivery framework helping businesses support custom business processes and guarantee better quality and satisfaction from end users and customers.

myGIO product suite includes:

  • myGIO Central: Centralized management system designed to enforce your custom business processes and guarantee fast and effective support resolution
  • myIncidents: Incident Management and ticketing platform to provide complete transparency into all issues within your environment
  • myProblems: Proactive Problem identification and management
  • myChanges: Change request management for your organization, ensuring control and visibility to all changes made in your environment
  • myCMDB: Change Management Database (CMDB) to track all of your company’s assets and services
  • myDocs: Centralized Document Management for your organization
  • myWiki: Knowledge management portal to enable transparency between departments and resources
  • myProjects: Project management toolset designed to plan, control and report on your company’s ongoing project needs
  • myReports: Live time reporting into all aspects of your service delivery

Why choose GIO?


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